Apply Now
Email A Friend
Requisition Number: 2051
Job Title: Business Services Sales Engineer
Area of Interest: Engineering
City: Butler
State/Province: Pennsylvania
Positon Type: Full Time - Regular
Job Description:
Company Information:
Armstrong Utilities connected our first cable television customers in 1963, in Butler, Pennsylvania.  Since that time we have continued to keep pace with the technological advancements of this ever-changing industry.
 
Our first customers received nine channels.  Today, Armstrong offers consumers hundreds of viewing options, High Speed Internet service, telephone service and a variety of business products, all over our state-of-the-art broadband network.  
 
Throughout our more than fifty years in cable television, Armstrong has been a leader in innovation.  Using fiber optics and advanced technology, our networks are designed to provide leading-edge services and high reliability.
 
Armstrong has always relied on the great people who work for us.  Nationally recognized for customer service excellence, their dedication to the customer has kept us a leader in the industry.  
 
Position Summary:
This position will function in the dual role of Sales Engineer and Project Manager for large and complex service delivery.
 
In the Sales Engineer role, the candidate works directly with sales and customers to design network solutions and support sales.  In the Project Manager role, the candidate oversees complex network implementation and works with clients to ensure timely delivery of services and proper solution performance.
 
The greater focus of this position will be toward Enterprise and large account sales and implementation, directly supporting sales in presentations and proposal preparation.

Responsibilities:
Responsible for supporting sales and the attainment of department revenue objectives through two deliverables:
 
1.) Technical assurance and financial assurance.  Ensuring that the solution design is a good fit for the customer’s needs and that the cost to the customer, and the expense to the business, is optimally balanced to earn the customer’s approval with emphasis on demonstrating maximum cost-benefit and performance.
2.) Supporting the implementation of complex services to reduce the effort required by sales people to manage post sale process, reduce the cycle time from customer approval to service delivery, and maximize customer satisfaction.

Additional responsibility for customer interface, and serving as a relied upon resource for sales supporting competitive, technical, and applications suitability questions and issues.
Requirements:
Qualifications:
  • Minimum 3 years of experience in telecommunications related engineer or technical support capacity
  • Experience in a customer facing support role preferred
  • Solid background in network services, specifically optical Ethernet services, and a strong understanding of the technology and design elements for those services
  • Experience in complex service design and delivery processes

Compensation & Benefits:  
  • Competitive hourly wage with free/discounted services
  • Opportunity for advancement
  • Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire
  • Paid vacations, sick time & holidays

Armstrong is an Equal Opportunity Employer.

Apply Now
Email A Friend