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Requisition Number: 1731
Job Title: Electronics Repair Technician Supervisor
Area of Interest: Install-Maintenance-Repair
City: Butler
State/Province: Pennsylvania
Positon Type: Full Time - Regular
Job Description:
COMPANY INFORMATION:
Armstrong Utilities, Inc. connected our first cable television customers in 1963, in Butler, Pennsylvania. Since that time, we have continued to keep pace with the technological advancements of this ever-changing industry.
Our first customers received nine channels. Today, Armstrong offers consumers hundreds of viewing options, High Speed Internet service, telephone service and a variety of business products, all over our state-of-the-art broadband network.
Throughout our more than 50 years in cable television, Armstrong has been a leader in innovation. Using fiber optics and advanced technology, our networks are designed to provide leading-edge services and high reliability.
Armstrong has always relied on the great people who work for us. Nationally recognized for customer service excellence, their dedication to the customer has kept us a leader in the industry.
Position Summary
The supervisor of the equipment repair department is a full-time technical position which will require repair of a wide range of commercial electronic equipment and some consumer type of equipment. This is a working supervisor position that requires skills as a supervisor, mentor, trainer as well as the ability to work at the repair bench repairing equipment. This technical position also requires the ability to occasionally design and build electronic circuits as needed along with the ability to evaluate equipment and to determine why the equipment failed.

Responsibilities
  • The scheduling of repairs and setting priority of repairs to adjust to equipment needs.
  • The preparation of time-sheets and detailed financial reports as needed.
  • The evaluation of department employee performance. 
  • The ordering and tracking of parts needed to keep the repair department functioning.
  • The generation of RMA requests to various equipment manufacturers.
  • The training of new and existing employees in the field of electronics.
  • The preparation of technical reports using Excel, Word, and PowerPoint.
  • The maintenance of and data entry into a database using Access to include Access export and import functions.
  • Must be able to proficiently complete equipment repairs on a variety of different types of equipment as found in the cable, telephone, and internet industries. Repairs will often require advanced diagnostic skills since many of the repairs must be diagnosed and repaired without the availability of schematics.
  • The evaluation of new equipment as to suitability for use.
  • The evaluation of equipment as for reason for failure.
Requirements:
Qualifications
  • 4 year degree in electronics or a related technical area plus 5 progressive years of repair experience in electronics OR a 2 year degree in electronics with at least 7 progressive years of hands on full time employment as an electronics repair technician plus at least one or more of the following:
  • Electronics certification such as Industrial Certified Technician or other electronics certification at the Journeyman, Senior, or Master level.
  • Experience acquired as an amateur radio operator provided the license is current and you have been and still are actively involved in amateur radio for at least 5 years. Include a copy of your QSL card with your résumé.
  • Holder of the FCC General Radio Telephone license with actual related experience in the field using that license. Include in your résumé a list of all station I.D. where the license was used.
  • Other advanced technical training in the field of electronics. 
  • In addition to the technical requirements, previous job experience as a supervisor or manager would be desired.

Compensation and Benefits
  • Competitive salary and benefits package
For immediate consideration, all qualified candidates should apply now! 
Armstrong is an Equal Opportunity Employer.

 
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