Armstrong Utilities, Inc. connected our first cable television customers in 1963, in Butler, Pennsylvania. Since that time, we have continued to keep pace with the technological advancements of this ever-changing industry.
Our first customers received nine channels. Today, Armstrong offers consumers hundreds of viewing options, High Speed Internet service, telephone service and a variety of business products, all over our state-of-the-art broadband network.
Throughout our more than 50 years in cable television, Armstrong has been a leader in innovation. Using fiber optics and advanced technology, our networks are designed to provide leading-edge services and high reliability.
Armstrong has always relied on the great people who work for us. Nationally recognized for customer service excellence, their dedication to the customer has kept us a leader in the industry.
The supervisor of the equipment repair department is a full-time technical position which will require repair of a wide range of commercial electronic equipment and some consumer type of equipment. This is a working supervisor position that requires skills as a supervisor, mentor, trainer as well as the ability to work at the repair bench repairing equipment. This technical position also requires the ability to occasionally design and build electronic circuits as needed along with the ability to evaluate equipment and to determine why the equipment failed.
- The scheduling of repairs and setting priority of repairs to adjust to equipment needs.
- The preparation of time-sheets and detailed financial reports as needed.
- The evaluation of department employee performance.
- The ordering and tracking of parts needed to keep the repair department functioning.
- The generation of RMA requests to various equipment manufacturers.
- The training of new and existing employees in the field of electronics.
- The preparation of technical reports using Excel, Word, and PowerPoint.
- The maintenance of and data entry into a database using Access to include Access export and import functions.
- Must be able to proficiently complete equipment repairs on a variety of different types of equipment as found in the cable, telephone, and internet industries. Repairs will often require advanced diagnostic skills since many of the repairs must be diagnosed and repaired without the availability of schematics.
- The evaluation of new equipment as to suitability for use.
- The evaluation of equipment as for reason for failure.